TERMS & CONDITIONS

PRIVACY & SECURITY

Daisy Meadows Natural Foods believes that the privacy of all personal information is very important. All information collected will be protected and used solely by Daisy Meadows Natural Foods to conduct our business. Daisy Meadows Natural Foods actively seeks to comply with USA privacy laws.

COPYRIGHT

Copyright and Intellectual Property of this website are owned by Daisy Meadows Natural Foods. All trademarks, service marks, films and photography are the property of Daisy Meadows Natural Foods.

RETURN POLICY

To be eligible for a return, your item must be:

  1. Unused and in the original packaging.

  2. Not out of date at the time the return is received.

PLEASE NOTE: The shipping fee is non-refundable and is not eligible for a pre-paid shipping label.

An order is eligible for a full product price refund if the carrier tracking shows that the package was damaged in transit.

If tracking shows that the package was successfully delivered, we will need proof of damage from the customer sent to hello@daisymeadowsnatural.com with subject RETURN:

  1. Images that clearly display the reported damage - including at least one (1) image where the universal product code (UPC) is clearly visible on the product.

  2. Images of the container that the product arrived with all of its contents.

When our customer service team receives clear proof that the delivered item(s) were damaged, we will be able to issue a full refund on the product.

Damage claims on orders for non-perishable products must be reported within thirty (30) days to be considered for a refund.

PLEASE NOTE: Damage claims on orders for frozen, refrigerated, and perishable products must be reported within 24 hours of the delivery date.

SHIPPING

Shipping Exclusively Across the USA. 🇺🇸

Please allow 2-5 business days for Daisy Meadows Natural Foods to process and ship your order and 2-3 business days to receive your order.

Shipping rates of our products are mainly determined by their weight, volume, and whether or not they need additional packaging material. For example, shipments for frozen/refrigerated or fragile orders require packaging that will result in a higher DIM Weight and therefore higher shipping prices.

SAME DAY SHIPPING IN LOS ANGELES

Same Day Delivery is valid on select products from our Los Angeles facility which are ready to ship that same day. All orders must be placed by 12 p.m. to qualify for same day delivery.

The flat rate for same day shipping is $15.99.

Delivery times vary depending on whether its a commercial or residential delivery.

Residential: Packages Delivered no Later than 7 p.m.

Commercial: Packages Delivered no Later than 4 p.m.

Same Day Shipping is available within a 15 mile radius from our Los Angeles Facility.

Our SameDay shipping program serves the following key areas:

  • Beverly Hills.

  • Brentwood.

  • Burbank.

  • Century City.

  • Down-Town Los Angeles.

  • Glendale.

  • Hollywood.

  • Los Feliz.

  • Manhattan Beach.

  • Pasadena

  • Redondo Beach.

  • Santa Monica.

  • West L.A.